- Check your router: is GEYRA right for me?
- Free or Guardian? What does GEYRA cost?
- Book Guardian
- Round-the-clock protection: defence even while the PC is off
- Alarm phone: sound, “Do not disturb” and full screen
- Paying with Link (Stripe)
- Enter the Guardian code (“I have already paid”)
- Receipt, invoice and bank statement “LINK.COM* GEYRA”
- Windows warning “Windows protected your PC”
- Install GEYRA
- Download GEYRA for free
- New PC: set up GEYRA again
- Remove / uninstall GEYRA
- First start: GEYRA ID and registration
- Recovery key: what is it for and where to keep it?
- First setup and first scan
- Understanding the overview
- Confirm and name devices
- Connect router
- Router password is not accepted
- Pair alarm phone
- Test the alarm
- Change or remove phone
- Block a device
- Allow a device / lift quarantine
- Protection levels OBSERVE, PROTECT, GUARDIAN
- Guardian rules and many alarms when switching on
- Quarantine for new devices
- Updates
- Troubleshooting
- Cancel the Guardian subscription
- Have your data deleted
- Nothing found – info@geyra.de
CONTACT
We help you personally.
A question about installation, your alarm phone or your contract? Write to us. You can also find many answers right away under Troubleshooting.
Technical help
So that we can help quickly, please include:
- what you wanted to do,
- what happened instead,
- the exact text of a message (or a photo of it),
- your GEYRA ID if at hand (shown in GEYRA under “Protection & system”).
Never send us passwords. We never ask for them.
Guardian, payment, cancellation
Please write from the email address you used to book Guardian. Then we find your contract right away.
Email: info@geyra.de
You can also cancel directly online: Go to cancellation.
Provider
GEYRA Cyber Defense
Owner: Torsten Schenk
Uhlandstraße 12
15370 Fredersdorf-Vogelsdorf
Germany
Email: info@geyra.de